Privacy Policy
1) Overview
This policy explains how Hyper Max VPN (“we”, “us”, “our”) handles information when you use our mobile application (“App”), VPN service (“Service”), and website at hypervpn-proxy.com (“Site”). We focus on providing VPN functionality while minimizing data collection.
2) What we do NOT sell or share
- We do not sell personal information.
- We do not share data with third parties for behavioral advertising or profiling.
- We do not provide your browsing history to advertisers or data brokers.
- We do not transmit VPN traffic contents to developer-controlled endpoints as routine operation.
3) VPN traffic & activity
- Traffic contents: we do not inspect or store the contents of your VPN traffic (web pages, messages, files, DNS content).
- Activity logs: we do not create user activity logs that tie specific websites to you as a routine service practice.
- On-device display: the App may show connection status (selected server, session time) locally on your device.
4) What we may collect
- Support emails: if you email support, we receive your email address and message content (and attachments).
- Subscription status: we may access limited In‑App Purchase status signals (active/expired, product identifier, dates) to unlock features.
- Diagnostics: aggregated crash/performance diagnostics may be available through Apple tools to improve stability.
- Website logs: basic server logs (requested pages, timestamps, user agent) for security and reliability.
5) Subscriptions (Apple In‑App Purchase)
- Payments are processed by Apple. We do not collect or store your full payment card information.
- We may receive information needed to confirm entitlement (subscription status) so premium features work correctly.
- Refunds and billing issues are handled through Apple’s processes, though you can contact us for help.
6) Retention & security
- Support records: retained only as long as needed to resolve issues and keep reasonable support history.
- Operational data: if minimal operational/security data exists, it is retained for the shortest practical period.
- Security: we use reasonable safeguards; no system is 100% secure.
7) Contact
For privacy questions, contact support@hypervpn-proxy.com.